- WHAT ARE THE BEST-SELLING MODELS?
Currently the best-selling models are, in order: MULTYCOLORSCY, BLACKCY and TEACY.
- WHAT ARE THE SIZES OF THE GLASSES?
The measure is standard and unique for all models.
- ARE THERE EXCLUSIVELY MALE OR FEMALE MODELS?
No, the models are UNISEX
- WHAT KIND OF LENSES ARE FITTED?
Eyeglass lenses are in Category 3 of the sun lens classification. They protect the eyes from ultraviolet rays, the worst for the human eye.
- HOW DO I BE SURE THAT MY PURCHASE WAS SUCCESSFUL?
You will receive an email with the code of your order inside which will confirm your purchase
- WHAT PAYMENT METHODS CAN I USE?
The site recognizes these payment methods: Mastercard, Amex, Visa, Paypal
- HOW LONG DOES SHIPPING TAKE?
The shipment of our products will require:
- USA - UK: 3 to 9 working days after shipment.
- EUROPE: 5 to 10 working days after shipment.
- REST OF THE WORLD: within 10-20 working days from shipment.
We are fast, dispatching time take just 1 or 2 b. days.
- WHERE IS MY PACKAGE?
Within the site you will find the "TRACK MY ORDER" area which will take you to a page where you can enter the tracking code of your order and check where it is.
- CAN I RETURN SUNGLASSES?
Returns can ONLY be made if the sunglasses have arrived broken or damaged.
The return is charged to the customer.
- IS IT POSSIBLE TO BUY A LARGE QUANTITY OF PIECES?
Yes, contact customer service for more information
- IS THERE AN AFFILIATION PROGRAM?
Yes, if you want to resell our products we have created an affiliate program. Click on this link for more information: https://ikonacy.goaffpro.com/
POSSIBILITY OF CUSTOMIZATION
- CAN I CUSTOMIZE MY GLASSES / LENSES?
You can customize the sunglasses only with an order of more than 200 pieces.
- CAN THE MEDICAL LENSES BE INSERTED INSIDE THE FRAME?
It is a practice that we do not recommend, but contact customer service for more information.
If you have not found the answer to your questions, write an email to firstname.lastname@example.org, our Customer Service Manager will answer you as soon as possible.